National CooperativeRx seeks an individual to join its account management team. The strategic account executive (SAE) is a mid-level position which reports to the vice president of coalition development. The individual works autonomously and as part of a team. The SAE plays a critical role in building and maintaining relationships with new and existing members with an assigned book of business. Up to 40% travel is anticipated.
The ideal candidate will have:
- 5+ years of sales experience and/or account management experience or 2+ years of PBM sales and/or account management experience.
- Willing to travel 30-40% depending on the needs of the territory and selling cycle.
- Proven account management or other relevant experience.
- General but functional understanding of a pharmacy benefits manager, employer self-funding and employee benefits.
- Experience managing book of business in benefit industry - with secondary emphasis on new business development.
- Proven ability to manage multiple projects at a time while paying strict attention to detail.
- Strong listening, verbal, and written communication skills.
- The ability to plan and think strategically.
Duties include (but are not limited to):
- Operate as the lead point of contact for all matters specific to your customers.
- Build and maintain strong, long-lasting customer relationships.
- Develop a trusted advisor relationship with key customer stakeholders and executive sponsors.
- Ensure the timely and successful delivery of our solutions according to customer needs and objectives.
- Meet with members and potential members - primarily made up of employers, unions, health plans, insurance carriers and third-party administrators, including broker/agent stakeholders.
- Identify opportunities to help clients manage their pharmacy benefit plans.
- Maintain benefit design documentation - document plan change requests and confirm changes are complete and accurate.
- Prepare client status briefs and make cost saving recommendations.
- Deliver and interpret financial and clinical reports including quarterly pharmacy performance reports.
- Review and answer questions regarding contracts, explanation of coverage, contribution schedules and member enrollment issues.
Based in Madison, Wisconsin, National CooperativeRx is a growing, not-for-profit, member-owned cooperative of employers and other organizations. Together, our member-owners leverage their collective purchasing power to access the best discounts and innovative clinical programs from a pharmacy benefit manager (PBM) chosen via a competitive bid process. National CooperativeRx offers a strong compensation and benefits package, as well as a flexible and rewarding environment where employees can make a significant contribution.